CaliDiary is coming soon: a free booking plugin for WordPress, with Solo and Pro plans for payments and teams. See the plans
Product Your data stays on your websiteOnline payments and depositsInvoices and credit notes, built inWorks with the tools you already useBooking forms that ask the right questionsTeam sign-in, no dashboard accessAccessible to every customerSafe, signed updates All features
Booking kinds AppointmentsGroup bookingsRequests you approveFree bookingsSeveral services in one visitClasses and coursesEvents with ticketsRooms, desks and equipmentWaiting list
Industries Professional servicesClinics and healthSalons and beautyTraining, classes and coursesPet careHome and autoPublic sector and educationCreative and eventsCommunity, charities and volunteering All 51 industries
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Passes and memberships

What a pass or membership covers

A pass or membership can cover any mix of appointments, classes and events. One use is one appointment, one class place or one event ticket.

Plans
Plans: Solo, Pro
In the plugin
CaliDiary → Passes and memberships → Pass types (or Membership types)

Solo and Pro plans. On the Free plan you see a preview of this in the plugin, with Start free Solo trial and See plans. Compare the plans.

When you need it

  • A pass should cover consultations but not seminars.
  • A membership should include one ticket type at your events.

Step by step

  1. Open the pass type (Passes → Pass types) or the membership type (Memberships → Membership types) and press Edit, or add a new one.

  2. Under What it covers, in Appointments, tick each service it covers, such as “Initial consultation”.

    [Screenshot to come] It will show: What it covers: Appointments with Initial consultation ticked, Classes with Every class off and Bookkeeping basics ticked, Events with Year-end tax seminar ticked and Tickets for Year-end tax seminar set to The ticket types I choose with General ticked.
    Choosing the appointments, classes and event tickets a pass covers (Passes and memberships → Passes → Pass types → Edit)
  3. In Classes, keep Every class on (it includes classes you add later), or switch it off and tick the classes.

  4. In Events, tick each event. In Tickets for …, choose Any ticket, or The ticket types I choose and tick them, such as “General”.

  5. Save the pass or membership type.

  6. Check each booking set-up the customer books through has Accept passes and memberships on. In Appointments → Booking set-ups, press Edit: it is next to When customers pay. For classes and events, it is in the set-up’s Payment section.

    [Screenshot to come] It will show: The Consultations set-up editor scrolled to When customers pay and the Accept passes and memberships toggle switched on, with its help text.
    The Accept passes and memberships switch in a booking set-up (Appointments → Booking set-ups → Edit booking set-up)

Tips

  • A booking is covered only when everything in it is covered, for example when several services are booked together.
  • Courses can’t be covered by passes or memberships.
  • Accept passes and memberships is on unless you switch it off.
  • The pass types list shows Covers: … for each one, or Covers nothing yet.

Common problems

“Add a service, class or event first.”
There is nothing to cover yet. Add one first: see Add a service.
A customer sees “This pass can’t be used for this booking.”
Something they are booking isn’t ticked under What it covers. Tick it, or tell them which pass covers it.
A customer sees “Passes and memberships can’t be used for this booking. Please choose how to pay.”
Accept passes and memberships is off in that booking set-up. Switch it on and save.

New to CaliDiary?

Start on the free plan, with no booking limit. Upgrade only when you need to.