CaliDiary lets customers book quote visits, services and repairs on your WordPress website. The form asks for the address, what the job is and, on Solo and Pro, photos of the problem, and you can confirm each job yourself before it goes in the diary. Customers' details stay on your own website.
Brightwire Plumbing & ElectricalBook an appointment
Live demoCheck and confirm
Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
A customer books a free quote visit with Brightwire Plumbing & Electrical (a made-up firm). The form asks for the address, the job, and photos of the leak, so the plumber can tell whether a quote visit is needed or a price can be given straight away.
Repairs use I'll confirm each booking myself. The engineer checks the address is in their area and the job is one they do, then accepts. Jobs they can't take are declined politely and the time is freed.
Boiler services and electrical safety checks are fixed-price services. Customers pick a time online and pay by card when they book, or on the day.
Buffers after each visit keep time for travel and clean-up, and two-way calendar sync blocks the times the engineer is already out on bigger jobs.
One person, one customer, a set length.
AvailableThe time is held until you accept or decline.
AvailableNo price, no payment step.
AvailableBack-to-back services with one person; times and prices add up.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| Free quote visitRequests you approve | 30 min | Free |
| Annual boiler service | 1 h | $95 |
| Electrical safety check | 2 h | $150 |
| Lock change | 1 h | $85 |
| Garden tidy (half day) | 4 h | $160 |
Hold the time and decide yourself whether to accept or decline each booking.
Customers send documents and photos with their booking; files stay private on your site.
Know what each booking is about before it starts, with no chasing details by email.
Weekly hours with breaks, special dates, holidays, buffers, notice and a booking window.
Paid up front, in full or by deposit, into your own Stripe, PayPal or Mollie. No commission.
Numbered invoices with VAT lines and credit notes, made on your own site. No add-on to buy.
A sole trader can run on Solo: unlimited services, photo uploads, dropdown questions, card payments, invoices with VAT and calendar sync. A firm with several engineers or teams needs Pro.
A wasted trip costs a tradesperson half a morning. The booking form asks for the address, the job and any access details, and on Solo and Pro customers can upload photos of the leak, the fuse board or the broken lock. On Solo and Pro, a dropdown sorts jobs into types, and a "show only when" question can ask for the boiler make only when the job is a boiler service.
Not every enquiry is a job you want. With requests you approve, the time is held while you check the postcode and the work, and you accept or decline. Customers are told straight away either way.
Buffers after each visit keep time for travelling to the next job and clearing up. Two-way calendar sync on Solo and Pro blocks the days you are already on a bigger job, so customers only see times you can really make. The booking lock stops two customers taking the same slot.
Fixed-price jobs like servicing can be paid by card when the customer books, through your own Stripe, PayPal or Mollie account; larger jobs can take a deposit. Numbered invoices with VAT and credit notes are made on your own website on Solo and Pro.
The same set-up works for regular outdoor work and call-outs: a service for each job, the address on the form, and buffers for travel.
Text reminders through your own provider are on the roadmap. See every feature on the features page.
Domestic, office and one-off deep cleans, with the address and access details asked up front.
MOTs, services and repairs, with the registration and the fault asked up front.
Home and video surveys, photo uploads and moving days secured with a deposit.
Drop-off slots, diagnostics, photos of the damage and deposits for parts.
Start on the free plan, with no booking limit. Upgrade only when you need to.
