CaliDiary lets pet owners book routine appointments on your practice's WordPress website: vaccinations, health checks, nurse clinics, dental checks and physiotherapy or hydrotherapy sessions. Owners choose the branch and the vet or nurse, the form asks about the pet, and owners' and pets' details stay on your own website.
Willowbrook VetsBook an appointment
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Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
At Willowbrook Vets (a made-up practice), owners book vaccinations, health checks and nurse clinics online. Emergencies aren't bookable online: the booking page shows the practice phone number for anything urgent.
The practice has two branches. Owners choose where to come first, then see only the vets and nurses working there that day, or pick the first one free.
Weight checks, nail clips and post-operative checks with a nurse are free. They book with no payment step, at 20 minutes each, between consultations.
Canine hydrotherapy needs a therapist and the pool. On Pro the pool is a resource, so a session is only offered when both are free, and a course of six sessions can be booked at once.
One person, one customer, a set length.
AvailableThe time is held until you accept or decline.
AvailableNo price, no payment step.
AvailableBook a room whole or by the seat.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| Annual vaccination and health check | 15 min | $55 |
| Consultation | 15 min | $45 |
| Nurse clinic | 20 min | Free |
| Dental check | 20 min | $35 |
| Hydrotherapy sessionNeeds the pool | 30 min | $40 |
Customers choose where to come first; each place has its own people and services.
One booking form for the whole team, each person with their own hours and services.
Book a room whole or by the seat, and let a service need a room as well as a person.
Know what each booking is about before it starts, with no chasing details by email.
Every visit, answer and private note for each customer, in one place.
Automatic confirmations and reminders, so customers turn up or cancel in good time.
A practice with several vets and nurses needs Pro: unlimited people, branches with their own vets and services, resources such as a hydrotherapy pool, and staff sign-in. A sole pet physiotherapist or hydrotherapist can use Solo, with up to 3 locations.
Most phone calls to a practice are for routine things: a booster, an annual health check, a weight clinic, a nail clip. Putting those online frees the phones for owners who really need them. CaliDiary books each service at its own length, with buffers for notes, and only offers the times your vets and nurses work. Emergencies stay on the phone.
A practice with two or three branches needs owners to choose where to come first. With several locations on Pro, the booking form asks "Where would you like to come?" and then shows only the services and people at that branch. Working hours by location let a vet work Mondays at one branch and Tuesdays at another.
The booking form asks for the pet's name, species, breed, age and the reason for the visit. On Solo and Pro, owners can upload a photo of a lump or a rash, kept privately on your own website. Each owner has one profile with every visit and your appointment notes; CaliDiary keeps appointment notes, not clinical records.
Rehabilitation sessions need a therapist and equipment: a pool, an underwater treadmill. On Pro these are resources, so a session is only offered when both are free. A course of sessions can be booked in one go.
Every booking gets an email confirmation and reminders. Payments can be taken on the day, by bank transfer with the owner's reference, or by card through your own Stripe, PayPal or Mollie account on Solo and Pro.
Text and WhatsApp reminders, and the business app, are on the roadmap. See every feature on the features page.
Grooms booked with the dog's breed, coat and temperament, and time to dry.
Puppy classes, training courses, behaviour consultations and walking slots.
GP appointments, health checks and follow-ups, kept on your own site.
Assessments, follow-ups and rehab classes, across your clinics.
Start on the free plan, with no booking limit. Upgrade only when you need to.
