CaliDiary lets clients book a consultation, a treatment or an aftercare review on your clinic's WordPress website. You can hold treatment bookings until you have checked a client's answers, take a deposit by card, and keep medical questions and photos on your own website rather than on our servers.
Clearwater Skin ClinicBook an appointment
Live demoCheck and confirm
Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
At Clearwater Skin Clinic (a made-up clinic), a new client books a free 30-minute consultation. The form asks about skin concerns, medication and any previous treatments, so the practitioner arrives knowing what to discuss.
Treatment bookings use I'll confirm each booking myself. The time is held while the practitioner reads the client's answers; if anything needs a conversation first, they decline kindly and suggest a consultation instead. Otherwise they accept, and the client gets the confirmation by email.
On Pro, the form can ask for a live photo of the treatment area taken there and then with the phone camera. Photos are stored privately on the clinic's website, visible only to staff, with hidden location details removed.
When a client books a peel, the practitioner books a free 15-minute aftercare review two weeks later from the Overview screen, so follow-up never depends on the client remembering to call.
One person, one customer, a set length.
AvailableThe time is held until you accept or decline.
AvailableNo price, no payment step.
AvailableBack-to-back services with one person; times and prices add up.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| Skin consultation | 30 min | Free |
| Chemical peelRequests you approve | 45 min | $95 |
| MicroneedlingRequests you approve | 60 min | $150 |
| Laser hair removal (small area) | 20 min | $60 |
| Aftercare review | 15 min | Free |
Hold the time and decide yourself whether to accept or decline each booking.
Know what each booking is about before it starts, with no chasing details by email.
Customers send documents and photos with their booking; files stay private on your site.
Paid up front, in full or by deposit, into your own Stripe, PayPal or Mollie. No commission.
Every visit, answer and private note for each customer, in one place.
Bookings and customer details stay in your own website. We never see them, so never sell them.
A single practitioner can run on Solo: unlimited services, yes / no questions, document and photo uploads, card deposits and invoices. Pro adds live photos taken with the camera, several practitioners with their own hours and services, and several clinic rooms.
Good aesthetics practice starts with a conversation. Make the consultation its own free service, so new clients can book it with no payment step, and ask on the booking form about skin concerns, medication, allergies and previous treatments. The practitioner reads the answers before the client arrives, and the consultation is spent on advice rather than paperwork.
For treatments that need care, choose requests you approve. A request holds its time so nobody else can take it, the client is told it has been received, and you accept or decline from the Overview screen. With card deposits switched on, the client is only charged once you accept.
Clinic answers are sensitive. CaliDiary stores them in your own WordPress database, and uploaded photos in a private folder on your server that blocks access from the web. Only signed-in staff can open them, through signed links from the booking, and hidden location details are removed from photos. Encrypting sensitive answers in the database is on the roadmap. CaliDiary keeps appointment notes, not clinical records.
On Pro, each practitioner has their own hours, the treatments they offer and their own time off, and customers can choose who they see or the first person free. Treatment rooms and equipment can be booked as resources, so a laser treatment is only offered when both the practitioner and the laser room are free.
Treatments can take a deposit by card through your own account, with the balance on the day. Numbered invoices with VAT and credit notes are made on your own website on Solo and Pro.
Encrypted sensitive answers, text and WhatsApp reminders, and packages of treatments are on the roadmap. See every feature and its plan on the features page.
GP appointments, health checks and follow-ups, kept on your own site.
Facials, massages, waxing and spa days, with rooms and deposits.
Full sets, infills and lash lifts at the right length, with patch tests and deposits.
New patient assessments, treatments, massage and acupuncture.
Start on the free plan, with no booking limit. Upgrade only when you need to.
