CaliDiary lets patients book a new patient assessment, a treatment, a sports massage or an acupuncture session on your clinic's WordPress website. Longer first visits fit only where there is room, health questions arrive before the patient does, and packs of treatments can be bought and booked against.
Kingsway Spine & Sports ClinicBook an appointment
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Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
Kingsway Spine & Sports Clinic (a made-up clinic) offers a 45-minute new patient assessment and 30-minute treatments. Each service keeps its own length and buffers, so a new patient is only offered a time with a full 45 minutes free, plus time to change the couch.
After the assessment, a patient buys a pack of six treatments by card and books each one against the pack, choosing their usual osteopath. Their profile shows how many are left and when the pack expires.
The booking form asks where it hurts, how long for, and about medication and recent surgery. On Solo and Pro, a pregnancy question appears only when relevant, and the chiropractor reads every answer before the patient arrives.
The sports massage therapist works at the clinic during the week and at a partner gym on Saturdays. With working hours by location, gym members choosing the gym only see Saturdays.
One person, one customer, a set length.
AvailableNo price, no payment step.
AvailableBack-to-back services with one person; times and prices add up.
AvailableA timetable, levels, minimum numbers, a course of sessions.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| New patient assessment | 45 min | $75 |
| Chiropractic or osteopathic treatment | 30 min | $55 |
| Sports massage | 60 min | $65 |
| Acupuncture | 45 min | $60 |
| Free 10-minute phone chat | 10 min | Free |
Weekly hours with breaks, special dates, holidays, buffers, notice and a booking window.
Timetables, levels, minimum numbers, class passes and courses of several sessions.
Know what each booking is about before it starts, with no chasing details by email.
Paid up front, in full or by deposit, into your own Stripe, PayPal or Mollie. No commission.
Every visit, answer and private note for each customer, in one place.
Customers choose where to come first; each place has its own people and services.
A chiropractor, osteopath or massage therapist working alone can start free and move to Solo for packs of treatments, deposits, conditional health questions, invoices and up to 3 locations. A clinic with several practitioners or treatment rooms needs Pro.
Chiropractic and osteopathy clinics, sports massage therapists and acupuncturists all book a mix of appointment lengths. In CaliDiary each service has its own length, price and buffer, so a 45-minute new patient assessment only appears where 45 minutes are free and a 30-minute treatment fills the shorter gaps. The booking lock means two patients never get the same slot.
Patients often need a course of treatment. On Solo and Pro, a pack of sessions with an expiry date can be bought by card and booked against one session at a time, and the patient's profile shows what is left. Card payments go through your own Stripe, PayPal or Mollie account, and a deposit for new patients reduces no-shows. See classes, courses and passes.
The booking form asks the questions your first visit needs, and on Solo and Pro a question can appear only when relevant. Answers are stored in your own WordPress database, appointment notes are for staff only, and WordPress's export and erase tools include everything. Encrypting sensitive answers in the database is on the roadmap. CaliDiary keeps bookings, not clinical records.
A clinic with treatment rooms can, on Pro, make each room a resource, so a time is offered only when both a practitioner and a room are free. Practitioners who also work at a gym or sports club have working hours by location, so patients only see the days they are at each. Two-way calendar sync keeps everyone's own calendar up to date.
Every patient gets a confirmation and email reminders at the times you choose, with a link to view or cancel. Text and WhatsApp reminders are on the roadmap. See email reminders.
Assessments, follow-ups and rehab classes, across your clinics.
GP appointments, health checks and follow-ups, kept on your own site.
Speech therapy, OT, podiatry, nutrition and dietetics appointments.
PT sessions, free consultations and small groups, wherever you train.
Start on the free plan, with no booking limit. Upgrade only when you need to.
