CaliDiary lets phone and computer repair shops take bookings on their own WordPress website. Customers choose a repair or a diagnostic check, book a drop-off time, upload a photo of the damage and pay a deposit for parts if needed. Your bench never gets more drop-offs than it can handle, and customers' details stay on your own website.
Quickfix Phones & PCsBook an appointment
Live demoCheck and confirm
Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
Quickfix Phones & PCs (a made-up shop) gets most bookings from phones, often cracked ones. A customer picks "Screen replacement drop-off", chooses their phone model from a dropdown, and uploads a photo of the crack. The technician checks the part is in stock before the customer even arrives.
For a laptop that will not start, the customer books a paid diagnostic slot. The shop records the findings in appointment notes, quotes the repair, and books the follow-up repair as a separate appointment once the customer agrees.
When a part has to be ordered, the shop asks for a deposit by card through its own Stripe account. The booking shows the deposit and what is still to pay, and the numbered invoice with VAT is ready when the customer collects.
Each 15-minute drop-off slot has places for two customers at a time, so the counter never gets a queue. Busy Saturdays fill up, and a waiting list offers freed slots by email when someone cancels.
One person, one customer, a set length.
AvailableAppointments several people can book at the same time.
AvailableNo price, no payment step.
AvailableWhen full, people join a list and are offered freed places.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| Screen replacement drop-off | 15 min | $89 |
| Battery replacementWhile you wait | 45 min | $59 |
| Laptop or PC diagnostic | 30 min | $25 |
| Data recovery consultation | 20 min | Free |
| Collection appointment | 10 min | Free |
Customers send documents and photos with their booking; files stay private on your site.
Know what each booking is about before it starts, with no chasing details by email.
Paid up front, in full or by deposit, into your own Stripe, PayPal or Mollie. No commission.
Numbered invoices with VAT lines and credit notes, made on your own site. No add-on to buy.
When a time is full, people join a list and are offered freed places by email.
Every visit, answer and private note for each customer, in one place.
The free plan covers one technician with up to five services and payment on collection. Solo adds photo uploads, device dropdowns, card deposits, invoices with VAT and a waiting list, and up to 3 locations. A shop with several technicians taking bookings needs Pro.
A repair shop lives or dies by its bench. Too many drop-offs at once and the counter queues; too few and technicians sit idle. In CaliDiary each drop-off time has a set number of places, so a 15-minute slot can take two customers and then stop. Repairs done while the customer waits can be longer services with their own length, and buffers after each one keep time for testing. The booking lock means no slot is ever overbooked, even when two people book at the same moment.
Most repairs depend on the exact model. A dropdown of devices (Solo and Pro) and an "anything else?" box tell you what to prepare, and a photo of the damage shows whether it is a screen, a frame or a charging port. Photos and documents are stored privately on your own website, and photos lose their hidden location data. On Pro, a live photo question asks the customer to take a picture with their camera there and then.
Charge for a diagnostic, offer a free data recovery consultation, or take a deposit for a part you need to order. Payments go through your own Stripe, PayPal or Mollie account with no fee from us, and bank transfer with the customer's reference works on every plan. Every booking shows what has been paid and what is still owed, and Solo and Pro make numbered invoices with VAT that never change once issued. Part refunds are recorded with a credit note.
Each customer has one profile with every repair, every payment and your private notes, so the next time the same laptop comes back you know its history. When a customer asks what you hold about them, WordPress's own export and erase tools include CaliDiary.
When Saturday is full, customers can join a waiting list and are offered a freed slot by email if someone cancels. They are never booked without saying yes.
Text and WhatsApp reminders through your own provider are on the roadmap. See the features page and pricing for everything else.
MOTs, services and repairs, with the registration and the fault asked up front.
Discovery calls, strategy sessions and IT support visits.
Home and video surveys, photo uploads and moving days secured with a deposit.
Quote visits, boiler services and repairs, with the address and photos up front.
Start on the free plan, with no booking limit. Upgrade only when you need to.
