When you need it
- An adviser works Mondays to Wednesdays only.
- Someone works mornings at one office and afternoons at another.
Step by step
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Open CaliDiary → Opening hours and choose People’s hours. Each person has a sub-tab with their name.
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Choose the person. Same as business hours is on when they can be booked whenever the business is open.
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Switch off Same as business hours. Their week appears.
[Screenshot to come] It will show: The People’s hours sub-tabs (Alex Morgan, Priya Shah, Sam Reid) with Priya Shah chosen, Same as business hours switched off, and her own week: Monday to Wednesday ticked, Thursday to Sunday Closed.Priya Shah’s own hours, Monday to Wednesday only (Opening hours → People’s hours) -
Tick the days they work and set each period’s times. Press Add hours on … for a second period in a day, such as a break.
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With more than one location, choose where they work in each period: Any location, or a location.
[Screenshot to come] It will show: A person’s week with two periods on Tuesday, each with its location select: 09:00–12:30 at City office and 13:30–17:00 at West End office; the Save hours for Priya Shah button.A day split between two offices in someone’s own hours (Opening hours → People’s hours) -
Press Save hours for … with their name. You see “Hours saved for …”.
Tips
- Their own hours replace the business hours for them: they can be booked in their own hours, with special dates and time off still applying.
- You can reach the same card from Team and locations: press Edit on the person, then Set their working hours.
- On Pro, team managers can change working hours for the people in their team from the team sign-in page.
- Days away go on the Time off tab: see Add time off for someone.
Common problems
The tab says “No one in your team yet”
Add a person first with Go to Team and locations: see Add a team member.
“Please check the highlighted days.”
A day has a problem, such as “Each closing time must be after its opening time.” or “Periods on the same day must not overlap.” Fix the day shown in red and save again.
Someone has hours but no free times show
Check that the services they offer are ticked on their row in Team and locations, and that the location is open then. The Preview tab with Person chosen shows what customers see.