CaliDiary lets customers book an eye examination, a contact lens fitting, a hearing test or a hearing aid fitting on your practice's WordPress website. Each appointment needs the right specialist and often the right room, and CaliDiary only offers times when both are free.
Clearview Eyes & HearingBook an appointment
Live demoCheck and confirm
Demo only: a made-up business. Nothing is sent or stored.
Made-up businesses, real CaliDiary features. Each example names the features that do the work.
Clearview Eyes & Hearing (a made-up practice) has one testing room and two optometrists. On Pro, the testing room is a resource, so an eye examination is only offered when an optometrist and the room are both free.
The hearing test is free and books with no payment step. After it, the audiologist books a hearing aid fitting from the Overview screen, and the customer receives a confirmation with the date and what to bring.
The form asks when the customer last had an eye test, whether they wear glasses or contact lenses and whether they drive. Hearing customers are asked about their current hearing aids, so the right devices are ready.
A dispensing optician runs Saturday clinics at a second shop. With working hours by location, customers choosing that branch only see Saturdays, and every email says which address to go to.
One person, one customer, a set length.
AvailableNo price, no payment step.
AvailableBack-to-back services with one person; times and prices add up.
AvailableBook a room whole or by the seat.
AvailableAn example to adapt: change the names, lengths and prices to your own.
| Service | Length | Price |
|---|---|---|
| Eye examination | 30 min | $45 |
| Contact lens fitting | 45 min | $60 |
| Glasses collection | 15 min | Free |
| Hearing test | 45 min | Free |
| Hearing aid fitting | 60 min | $80 |
Book a room whole or by the seat, and let a service need a room as well as a person.
One booking form for the whole team, each person with their own hours and services.
Know what each booking is about before it starts, with no chasing details by email.
Customers choose where to come first; each place has its own people and services.
Automatic confirmations and reminders, so customers turn up or cancel in good time.
Not every booking needs a price: free, pay later, bank transfer or card, chosen per service.
A sole optometrist or audiologist can work on Solo, with choice questions, several reminders, invoices and up to 3 locations. A practice with several specialists and testing rooms needs Pro, where rooms and equipment are booked as resources alongside people.
Eye examinations need a testing room and an optometrist; hearing tests need a quiet booth and an audiologist. On Pro, rooms and equipment are resources, and a service can need both a person and a room, so CaliDiary only offers times when everything needed is free. Visitors can choose a particular optometrist or simply the first one free. See rooms, desks and equipment.
Many practices offer free hearing tests or free glasses collections next to paid examinations and fittings. The price is set per service, so free appointments book straight through and paid ones can be paid on the day, by bank transfer, or by card through your own account on Solo and Pro.
Eye and hearing appointments are often booked weeks ahead. On Solo and Pro you can send several email reminders, for example a week before and the day before, each with a link to view or cancel. Text and WhatsApp reminders are on the roadmap.
Answers about glasses, lenses and hearing aids are kept in your own WordPress database and only your staff can see them. Appointment notes are for staff only, and WordPress's export and erase tools include CaliDiary's data. CaliDiary is booking software, not a clinical records system.
A practice with a second shop makes each a location with its own hours and staff. The booking form is built and tested to WCAG 2.2 AA, with large text support and full keyboard and screen-reader use, which matters for customers with low vision or hearing loss. See accessible booking.
GP appointments, health checks and follow-ups, kept on your own site.
Vaccination clinics, travel consultations and health checks.
Speech therapy, OT, podiatry, nutrition and dietetics appointments.
Check-ups, hygienist visits and emergency appointments.
Start on the free plan, with no booking limit. Upgrade only when you need to.
